Returns & Exchanges
At Daraz Order, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for unused and unopened products. If your skincare or makeup item doesn't meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Log into your Daraz Order account, navigate to your recent purchases, and select the beauty item you wish to return to receive a Return Authorization number.
Secure Packaging
Place the item in its original brand packaging and shipping box, ensuring that all protective seals and hygiene stickers remain intact to qualify for a full refund.
Ship the Product
Affix the prepaid shipping label provided in your email to the outside of the parcel and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our beauty experts verify the condition of the returned product, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing